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Commerce AI for marketplace sellers

Grow Shopee & TikTok Shop sales with an AI that sells 24/7

Ecommezz optimizes your store and your Facebook & Google ads, while AI answers shoppers and closes orders around the clock. You focus on your products.

  • 4 channelsShopee · TikTok Shop · Facebook · Google
  • 24hReply time, plus a free store audit
  • 24/7AI that serves shoppers and closes orders

One strategy across every channel you sell on

  • Shopee
  • TikTok Shop
  • Facebook
  • Google Ads
  • Lazada
  • Zalo
ONE PLATFORM · EVERY SALES CHANNEL

Ecommezz is the hub that connects every channel you sell on

Stop juggling separate marketplaces and ad accounts. All your sales data and activity flow into one place, where the Ecommezz team and AI keep optimizing.

Sound familiar?

Selling hard but not making money? Here's what's usually wrong

Most online shops don't lack good products. They lack a system that sells them efficiently.

  • Ad spend that burns cash

    Your budget grows every month, but orders don't keep up. You can't tell which campaigns make money and which lose it.

  • Products buried in search

    Your listings never reach the top, so shoppers scroll to a competitor before they ever see you.

  • Slow replies, lost orders

    Messages pile up after hours. Shoppers ask, nobody answers, and they buy somewhere else.

  • Decisions based on gut feel

    Your numbers are scattered across marketplaces and ad accounts, with no single view of where to focus.

Services

One team for every channel you sell on

E-commerce specialists backed by AI, handling everything from your store to your ads and customer care.

  • Shopee store optimization

    Get your products to the top of search and convert more visitors on Shopee.

    • Keyword-driven titles, descriptions and images
    • Optimized Shopee Ads and promotions
    • Competitor tracking with fast strategy adjustments
  • TikTok Shop growth

    Turn views into orders with short videos, livestreams and well-targeted ads.

    • Short-video and livestream sales scripts
    • KOC and affiliate creators matched to your category
    • GMV Max and TikTok ads optimization
  • Facebook Ads

    Lower your cost per order and reach more people who actually want to buy.

    • Campaigns structured around your sales funnel
    • Continuous creative testing that keeps the winners
    • Retargeting for engaged visitors and past buyers
  • Google Ads

    Show up at the exact moment shoppers search for what you sell.

    • Search, Shopping and Performance Max
    • Keyword research and wasted-spend cleanup
    • Conversion tracking down to every order
  • AI

    AI customer care & sales

    An AI chatbot that knows your products, replies instantly and closes orders even at midnight.

    • Answers Facebook, Zalo and marketplace inboxes in seconds
    • Advises on size, color and bundles, and suggests add-ons
    • Creates orders and hands off to a human when needed
  • AI

    Operations & content automation

    Free your team from repetitive work so they can focus on growth.

    • AI-written content and product descriptions at scale
    • Automatic order and inventory sync across channels
    • Scheduled posts and livestream scripts
How it works

Get started in 4 simple steps

Transparent from day one: you know what we do, why we do it and what it delivers.

  1. Free audit

    Our specialists review your store, ads and current numbers, and show you exactly where revenue is leaking.

  2. Strategy

    A plan built around your category and goals, with clear metrics to track.

  3. Execution + AI

    We optimize your store, run your ads and switch on AI to serve shoppers and close orders.

  4. Track & optimize

    A real-time dashboard, regular reports and continuous data-driven optimization.

Commerce AI

AI that never clocks out, so you sell more

Ecommezz's own AI toolkit, built specifically for e-commerce in Vietnam.

AI that pushes your listings to the top of search

Finds the keywords shoppers actually use and rewrites titles and descriptions for each marketplace's search.

  • Listing scores with specific fixes
  • Bulk titles and descriptions in minutes
  • Daily keyword rank tracking
Results

Numbers, not promises

A few representative projects where Ecommezz worked alongside sellers.

CosmeticsHo Chi Minh City
TikTok Shop
2.4xMonthly revenue

Lots of video views but few orders, quiet livestreams and high ad costs.

Rewrote video scripts, built a niche KOC network and used an AI chatbot to close orders after livestreams.

Monthly revenue+140%
1x2.4x
Ad ROAS+119%
2.14.6
Inbox close rate+106%
18%37%
FashionHanoi
Shopee
85Products on page 1

Over 300 SKUs, but most never reached the first page of search.

AI re-optimized every listing, plus Shopee Ads tuning and a seasonal promotion calendar.

Products on page 1+608%
1285
Conversion rate+129%
1.4%3.2%
Orders per day+150%
60150
Home goodsDa Nang
fFacebookGGoogle Ads
0.58xCost per order

Cost per order kept rising, with no way to tell which channel actually drove revenue.

Set up conversion tracking, restructured campaigns and let AI allocate budget automatically.

Cost per order−42%
1x0.58x
Overall ROAS+117%
1.83.9

Illustrative figures from representative projects.

What sellers say

Trusted by sellers like you

“After every livestream my inbox used to explode and I couldn't keep up. Now the AI handles it, and in the morning I just pack the orders.”

Skincare shop ownerTikTok ShopHo Chi Minh City

“The Ecommezz team pinpointed exactly where we were losing customers. Two months later, our best-sellers were on Shopee's first page.”

Fashion shop ownerShopeeHanoi

“What I like most is the transparency. Where the ad budget goes and how many orders it brings in, it's all right there on the dashboard.”

Home goods store ownerfFacebookGGoogle AdsDa Nang

“We're a small shop with a small team, so automation helps a lot. Less repetitive work means more time to source new products.”

Accessories shop ownerShopeefFacebookCan Tho
FAQ

Questions before you start

Get started

Get your free store audit

Leave your details and an Ecommezz specialist will contact you within 24 working hours.

  • See exactly where your shop is leaking revenue
  • Get a concrete optimization plan for each channel
  • A quote sized to your business, with no obligation

Your details are kept private and used only for Ecommezz to contact you.